Travel Log Holidays

Legal

Privacy Policy

How we collect, use, and protect your information when you use Travel Log Holidays.

1. Introduction

This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service, and tells You about Your privacy rights and how the law protects You.

We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

Definitions

  • "You" / "User" shall mean any legal person or entity accessing or using the services provided on this Website, who is competent to enter into binding contracts as per the provisions of the Indian Contract Act, 1872.
  • "We" / "Us" / "Our" shall mean the Website and/or the Company, as the context so requires.
  • "Party" / "Parties" shall refer to the User and the Company individually and collectively, as the context so requires.

The headings of each section in this Policy are only for organizing the various provisions in an orderly manner, and shall not be used to interpret the provisions contained herein. The headings have no legal or contractual value.

2. Collection of Personal & Other Information

We will ask you when we need information that personally identifies you (personal information) or allows us to contact you. Generally, this information is requested when you create a Customer Profile on the site, in order to serve you the best of our service and maintain and manage your booking.

We use your Personal Information for the following purposes:

  • To contact you on your request, understand and offer the better solution / service on your requirement
  • To make the site easier for you to use by not having to enter information more than once
  • To help you quickly find services and information, and to help us create content most relevant to you — customizing the content of our website, mobile site, and mobile app
  • To confirm your reservations with respective service providers
  • To keep you informed of the transaction status
  • To allow our customer service to contact you, if necessary
  • To request reviews of products or services, or any other improvements
  • To send any updates or changes to your booking(s)

3. Reviews

The User is aware that the Company/Website may occasionally request the User to write reviews for products/services purchased/availed of by the User from the Website. Such reviews help other Users make prudent and correct purchases, and the User hereby expressly authorizes the Company/Website to publish any and all reviews written by the User on the Website, along with the User's name and certain contact details, for the benefit and use of other Users of the Website.

Nothing herein shall compel the Website/Company to store, upload, publish, or display any content/reviews/surveys/feedback submitted by the User. The User expressly authorizes the Website/Company to remove any such content, review, survey, or feedback from the Website, without cause or notice.

4. Electronic Products Registration

When you buy a new product or service, we may ask you to register your purchase electronically. When you do, we merge your registration information with any information you've already left with us (we call that your personal profile). If you haven't previously registered with us, we create a personal profile for you from your product registration information.

If you ever want to review or update that information, you can visit the Profile Center, click on Update Profile, and edit any of the Personal Information in your profile. If you haven't already created a Registration ID, we will ask you to do so — this ensures that only you can access your information.

5. Security

Transactions on the Website are secure and protected. Any information entered by the User when transacting on the Website is encrypted to protect the User against unintentional disclosure to third parties.

The User's credit and debit card information may be received, stored, or retained by the Company/Website for the purpose of providing a "Quick Checkout" facility to the User. This information is supplied by the User directly to the relevant payment gateway, which is authorized to handle the information provided and is compliant with the regulations and requirements of various banks, institutions, and payment franchisees it is associated with.

6. What We Do With the Information You Share

When you join us, you provide us with your contact information, including contact numbers and email address. We use this information to send you updates about your booked services, questionnaires to measure your satisfaction with our service, and announcements about new and exciting services that we offer.

When you order from us, we ask for your credit card number and billing address. We use this information only to bill you for the services you order at that time.

7. Third-Party Advertisements / Promotions

The User is aware that the Company/Website uses third-party advertising companies to serve ads to Users of the Website. These companies may use information relating to the User's visits to the Website and other websites in order to provide customized advertisements to the User.

The Website may also contain links to other websites that may collect personally identifiable information about the User. The Company/Website is not responsible for the privacy practices or content of any such linked websites, and the User expressly acknowledges and agrees that any and all associated risks will be borne entirely by the User.

Questions About Your Privacy?

If you have any concerns about how your data is used, reach out and we'll be happy to explain.

Contact Us